Warranty Information

JA Audio Corporation USA warrants its products to be free of manufacturing defects in materials and workmanship for a period of 10 years* from the date of purchase.
* Outdoor Speakers are covered by a 3 year warranty.
Proof of purchase date must be provided for all warranty claims. This warranty is subject to the following additional conditions and limitations. The Warranty is void and inapplicable if JA Audio Corporation deems that the product has been used or handled other than in accordance with the instructions provided by the manufacturer including, but not limited to, accidental damage, failures caused by other products not supplied by JA Audio, damage during shipping, misuse, alteration of the equipment and improper installation. To obtain warranty service contact JA Audio NZ Ltd.

Refund Policy
We will provide a full refund if you are not happy with your JA Audio products as long as our products are returned undamaged, unused, unmarked and in their original packaging within 30 days of purchase. Freight back to JA Audio NZ Ltd is the responsibility of the purchaser